Initially, you received the goods but requested a refund only. After we submitted evidence, Alibaba ruled in our favor and closed your refund request. However, you have now left us a negative review saying our product is bad. We negotiated with you when we received your reviews and want to provide solution but you can not give us any evidence about our product bad quality. just say its bad quality. I do not know how to judge its bad quality. I believe this is a malicious negative review. Our products are of excellent quality definately, and we often have repeat customers who give us positive reviews. I believe customers will see genuine reviews.